ASUS Zenbook Prime UX31A-AB71 13.3-Inch

Lousy Asus Customer Service (Palm Beach FL) :
I used to buy Asus productsd all the time. I recently bought a Zenbook. Great computer, until the power socket went bad. It took two weeks for them to get back to me with an RMA number. Had to pay for shipping, then the service center sent me an email saying they wanted me to pay for shipping back. Got it back, but had other problems. 6 weeks later, I have been able to use it for less than two of them. Their only answer is "Call and get an RMA and send it back for repair. They won't refund or replace it or send me a temporary to use.
I will never buy Asus again.

HJR (San Jose, CA United States) :
Was excited to unpack this unit. Boot up was quick, but immediately noted difficulty with wi-fi receiver dropping signal from the wireless router. This happen both close-up and away from the router, both places where other wi-fi equipped units we own have no difficulty at all. I think Asus got a bad batch of wi-fi antenna/receiver chips. My was a reconditioned unit. Want to bet that it was returned due to the wi-fi problems? So...I'm sending it back for credit. I'll give the ACER S5 a shot next, hoping to have better luck the next go around.

Asus Unsatisfied (Seattle, WA United States) :
You will not be able to upgrade or replace any major part of this ultra-book. 4GB Ram is soldered, I can't get it upgraded. The SSD is proprietary, and no one is selling it. I have contacted the customer service to have my SSD replaced due to my special employment arrangement. Asus would not sell me a replacement part, and sent me an email with suppliers that would either have no inventory or sell me at least 1000+ units of this SSD as minimum order quantity. There is no way to purchase this SSD anywhere online. Not China, not Taiwan, and not North America either. My experience with MLC (Multi level cell) SSD is that it will degrade over 2 years period of time, at the end of the two year, it will be so slow that it will take 20 minutes to start up. For an investment of fifteen

ASUS A550CA-EB51 15.6-Inch Discounts

Anastasia Hulet (22 Knightbridge Road) :
Its not as good as I expected. I have the same problem as another customer where the spacebar doesn't register sometimes. The battery life isn't very long so it has to stay plugged in for most of the time. The Startup is also a little slow. So overall rating, not impressed. Gonna return It and buy a different computer.

Dissatisfied Customer (Reading, PA) :
I ordered a new laptop, but they sent me a refurbished laptop with pre-used problems. The space bar had to be pressed hard on the right side to work and on the second day I had it, the mouse wouldn't move and the screen would freeze up repeatedly! I had to turn it off then back on to make it work, but it would eventually happen again. Lastly, it kept overheating to the point where I thought it was going to catch fire. This laptop was horrible! I would not recommend this to anyone!

Marcia Bisaga (USA) :
I seldom write one star reviews but this computer earned it. It has been rather slow from the beginning, and now after a year, it is virtually usable, No, I don't have tons of popups or anything on it and I do not go to porn sites. All i do with it is software development. I upgraded my RAM to 8 GB and it's got 4 GB free, and the CPU monitor says CPU is 35% but the computer is unusable. I am very unhappy with asus in general and this laptop in particular. Buy anything else!

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Joshua Wibisono (Bowling Green, KY) :
I bought this laptop on Cyber Monday Sale for a total of $545, after tax and shipping. It was a pretty good investment considering that it is i5 and 750GB hard drive. The only setback on this laptop is the sound. The sound sounds a little choppy and, but you can just buy speakers or use a headset to fix this problem. Overall, good laptop for school/gaming and I would recommend this laptop to my friends/family.

McKayla Evans (USA) :
My macbook pro finally expired of old age and sadly i've been kicked off the parental gravy train so I couldn't afford a new one. I considered the sony e series but i'm happy I went with the ASUS. The size, speed, and capacity is perfect for me. I have no complaints about windows 8 and had no problem learning how to use it. I got my laptop before the estimated delivery date and the price was almost $100 dollars less than at Best Buy. Good buy. Hopefully it lasts me awhile.

M. Klinker (Cleveland, OH) :
ASUS has been a manufacturer of motherbords for about 20 years. I know because I bought them when I built PC's. I think they make the best on the market. I am not sure how long they have been making and selling computers, but Yeah!! I bought this one for my daughter to replace her PC. I am not so sure about the W8 thing, and she complained a bit at first, but she is doing very well with it now, and while she wont admit to it, I doubt she would switch back to W7 if she had the chance to do so. THis laptop has more bang for the buck with more memory and larger hard drive and better motherboard and chipset than other laptops for noticeably less $. Rest assured the quality is there. She has been using for about 3 months now and is very happy with the machine and that dad bailed her out... again.

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Wayne "comprev" (Fort Worth, TX United States) :
When the unit is docked, it is supposed to pull power from the docks battery first. That way, when undocked, the tablet has the maximum possible charge in its own battery. Instead, the unit pulls fromt the tablet's battery first while docked, leaving the tablet's battery dead when it's undocked. The unit has been sent to Asus's tech support with a narrative of the exact steps needed to show the problem. They failed to repair the unit. In fact, they returned the dock to me from their Grapevine, TX repair center (where the unit was dropped off) and returned the tablet from CA, so the folks working on it didn't even have BOTH parts available to test if they had repaired the unit. We had also swapped the unit at the retail store for another brand new unit and it has the same problem. I've asked Asus to do something that should be very, very simple. Pull a unit off the shelf and follow my steps and see what they get on a totally different unit. Since we've already swapped the unit for another brand new one at the store, it appears to be a design problem, not a problem with my unit. So far, they have refused to follow this simple testing step.

The Wildweb "Namssog Dor" (VA Beach) :
This tablet is a wonderful deal - IF you don't want to run standard Windows apps. It ONLY runs apps from the Microsoft RT Store - even though WIN-RT is touted as Windows 8 made for tablets, it misses a LOT for Windows 8 functionality. Nearly every app I tried to download and install fails with the error - "This app will not install on this PC." AND it costs $125 + shipping to return it - think I'll sell it down at the Bay and make some $$$.

Phung Anh Tuan (Ho Chi Minh, Viet Nam) :
no brainer set up works, great design and good build quality, very slim body & solid feels. Windows 8 still need a lot of app for this to function properly dfdasdfsd
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Asus Zenbook UX31A 13.3 Discounts

G. M. Moon (Lake George, NY USA) :
It's a great performing, traveling and looking ultrabook, but I'm referring to the one I purchased, the UX31A-3317U which is identical in every way, except it HAS a touchscreen!! Windows 8 without a touchscreen is a nonsensical mess. With a touchscreen is quite enjoyable. But Amazon lists this model without any mention of the touchscreen. So, sadly, I recommended this model to a friend and when it arrived, surprise!! No touchscreen. And for the same price as my touchscreen model! And the *exact* same model number!!
Looking now through the description for this, it certainly doesn't make it obvious, it simply doesn't say that it IS the touchscreen model. Now, my friend has to return it, pay a restocking fee, and possibly pay more money for a model with the touchscreen. What a waste of time and money! So, frustration dampens her enthusiasm for this otherwise great machine. I notice that at least ONE honest vendor on Amazon lists them with either "Touchscreen" or "NON-Touchscreen" to help people make the right choice.

Arun Kumar (Huntington, WV United States) :
Wifi keep getting disconnected, no reliable internet connection (same time all other wireless devices working fine), also not fast as expected, had to return it.

Gkaimme (USA) :
I did not want Windows 8 and this was a good deal for the few Windows 7 computers out there. The size and weight are very pleasing, and it came well packaged (not too much extraneous packing materials) and with a quality sleeve which was a nice surprise. If you have a lot of music, photos, or other large files, you will likely need an external hard drive and/or cloud storage as 128GB doesn't hold much, but the speed that the solid state drive and processor offer is fantastic, and the USB 3.0 ports charge my devices and transfer data incredibly fast.

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Anastasia Hulet (US) :
Its not as good as I expected. I have the same problem as another customer where the spacebar doesn't register sometimes. The battery life isn't very long so it has to stay plugged in for most of the time. The Startup is also a little slow. So overall rating, not impressed. Gonna return It and buy a different computer.

Dissatisfied Customer (22 Knightbridge Road) :
I ordered a new laptop, but they sent me a refurbished laptop with pre-used problems. The space bar had to be pressed hard on the right side to work and on the second day I had it, the mouse wouldn't move and the screen would freeze up repeatedly! I had to turn it off then back on to make it work, but it would eventually happen again. Lastly, it kept overheating to the point where I thought it was going to catch fire. This laptop was horrible! I would not recommend this to anyone!

Marcia Bisaga (Reading, PA) :
I seldom write one star reviews but this computer earned it. It has been rather slow from the beginning, and now after a year, it is virtually usable, No, I don't have tons of popups or anything on it and I do not go to porn sites. All i do with it is software development. I upgraded my RAM to 8 GB and it's got 4 GB free, and the CPU monitor says CPU is 35% but the computer is unusable. I am very unhappy with asus in general and this laptop in particular. Buy anything else!

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James P. Schear (Annapolis, MD USA) :
Had the laptop for 25 days, sailing along just fine. Suddenly there was a dialogue box saying that ASUS was pushing out an update. It started, the screen went blank and the computer was dead.
I called ASUS CS, third attendant was understandable - language wise. He said that the hard drive was gone and they would replace it for $300.
I shipped it back to Amazon.
Beware.

Toni-ann Canova (Columbus, OH USA) :
For the price, you can't beat it. Has a super fast start-up and fast run time. Only negatives I see so far is compared to my last laptop, and HP, the webcam isn't as good. And I know this is something probably stupid, but it gets finger smudges really easily, especially on the top, and they're pretty hard, almost impossible, to get off. I would get a case but I can't find one, so probably gonna end up buying a skin for it. Also, the swiping of the touchpad takes some getting used to, but that's mostly because of Windows 8, not the laptop itself. Worth it! Love how slim it is yet still has the CD drive, I know a lot of slimmer laptops are getting rid of them now so it's nice this one still has it.

Julio Aldana "Julio from NY" (BROOKLYN, NY) :
I got this PC to replace my outdated MacBook Pro because there was no way I could afford another Apple computer and this was such a great deal. Not only that but specs wise it wasn't at all bad. Plus my 3 year old computer gave me all the money I needed to subsidize this purchase through Gazelle.com. Upon receiving it I was pleasantly surprised at how fast it started up. Windows 8 took a little getting used to but on the whole it isn't that much different from any of the more recent versions of Windows. All the applications I've used in the past work fine. Then again it's mainly Google Chrome and iTunes so it really shouldn't be that much of a hardship for my computer. To sum up. I'm glad I got this computer. It didn't hurt my wallet all that much and I look forward to using this for the next 3 years or so.